But sometimes, their PS4 doesn’t response to the connected external hard drive without any error messages. Click the Start button. After that, you just need to wait patiently until the process is completed. In some cases, users might receive an error message that the USB storage device is not connected. Additionally, hard disk noise can also occur if you are using other brands of external hard drives like HGST, My Passport, Transcend, etc. This is the covering the hard drive bay. You can confirm that you need a replacement if it didn't show up on other devices too. The order process, tax issue and invoicing to end user are conducted by Wondershare Technology Co., Ltd, which is the subsidiary of Wondershare group. Lift the glossy top cover up and back to remove it from the PS4. You must be conscious that there are chances of losing game data if things go wrong. You will see the option to Rebuild Database with the Safe Mode menu. Use Recoverit Data Recovery, which is one of the most super cool and the safest data recovery tool available in the market right now. Press F8 or another button to enter the safe mode during the boot … Recover Data from PS4 USB Flash Drive: Step 1. Press ‘Options’ again. What it does is it reorganizes your files and cleans up your memory. Never try to install any other game/app currently. If the external hard drive is not defective and can be recognized by other PS4 devices and computers, perhaps the problem has something to do with your PS4 itself. So, how can you recover data from a PS4 external hard drive? How to fix a corrupted external hard drive WITHOUT formatting. In order to provide more useful tips and information, she is still committed to expand her technical knowledge. Type Control Panel in the search box and click Control Panel. Also, you will learn how to recover the lost data from PS4 External Hard Drive after fixing the error. You can follow the instruction below to recover data from your PS4 external hard drive with this utility. An External Hard Drive for PS4 provides a handy option to store games with ample storage space. If the steps are performed correctly, there won't be any data loss. Step 3: If any updates are detected, click Next button. As a result, they are unable to access the games or application saved in the PS4 external hard drive, which is really a frustrating problem. The latest generation of the Western Digital My Passport range of external hard drives has landed, coming in sizes from 1TB to 4TB. Push the glossy side of the top cover with your thumbs until it pops to the side. Seagate® Game Drive for PS4 STGD1000100 1-year limited warranty. To retrieve lost or deleted files from the removable storage media, please select a target location and simply click the "Start" button to initiate the process. If you encounter PS4 external hard drive not showing up or recognized issue from the very beginning and you have never made it work, the solutions introduced in this part could be effective for you. You can locate the source of problem by connecting your external hard drive to another PS4 (if possible). If there are bad sector on your hard drive, check this post to know what to do. If the above requirements are met but the PS4 external hard drive is still not recognized or showing up, you can continue troubleshooting the issue with the following fixes. If you just want to get your data back from the hard drive or any other damaged devices that you have, then all you have to do is download the iMyFone AnyRecover program. either to an external device or to the cloud environment. Therefore, it is advisable to backup any data such as images, videos, etc. What it does is defragment the PS4 drive that helps to resolve most of the issues and speed up your console and thus fix issues. This is an easy and widely-used method to resolve connection issues on PS4. As the PS4 system doesn't recognize wireless external hard drives, make sure PS4 external hard drive has a wired connection. If you have lost your valuable data from PS4 External Hard Drive, you don't have to fear that you are not going to see it ever again. If your laptop shows that the external hard drive works fine, most probably your PS4 needs to reinitialize. The latest all-new Recoverit 8.5 helps you to recover your entire lost file at ease. Fixed! Do not turn the console off during this process as the screen may go black and it will take some hours to rebuild the database depends on the amount of data you have. If there is a bad sector, any data that may have been accessible before running “Repair Disk” will likely become inaccessible once the bad sector is … Here, MiniTool Partition Wizard develops a complete guide that you can take if your PS4 external hard drive stopped working. Thus, we have tried to answer various kinds of “How to Fix Seagate Hard Drive?” questions with this article. Step 6: Now you can connect the external hard drive to PS4 and see whether it is working or not. How to check that? USB 3.0: 1TB 1024.0: 113.5mm: 9.6mm: 135g: Game Drive for PS4 Far Cry 5 2TB STGD2000402 1-year limited warranty. Step 2: Click the following button to download MiniTool Partition Wizard. Connect the drive to one of the USB 3.0 ports. Copyright © 2020 Wondershare. In this scenario, you need to perform the following steps first: Step 2: Now switch off the electricity for a minute. Step 1: Start with switching off the power button on the PS4 to make sure that you have access to the Safe Mode. To use it, you can refer to the steps below: Step 1: Press the power button on the front panel to turn off your PS4. Think about how good it is! Select Next. Before we dive into the core reasons, it is better to review some basic aspects that could point to the real core issues. That's how the lost data from PS4 External Hard Drive can be recovered. Is it like your PS4 external HDD wasn't even working from the very beginning? Complete Guide to Fix PS4 External Hard Drive Stopped Working. Recoverit Data Recovery - The Best File Recovery Software, Cruzer Recovery: How to Recover Files from Cruzer USB in Windows/Mac, How to Remove Write Protection from Pen Drive. Fix USB Drive Not Connected To PS4 Problem. Then, this program will start scanning the hard drive. In this case, you were able to use the external hard drive on your PS4 without any problems before it stopped working suddenly. You can see that the power indicator will blink a few times and then turns off. Don’t hesitate to leave your ideas in the following comment zone. You will see some options when you turn on the same. Copyright © 2021 MiniTool® Software Limited, All Rights Reserved. To understand it, simply connect it to a PC or another PS4. Some users complain that the external hard drive doesn’t work on their PS4 from the very beginning, while other users report that their PS4 external hard drive worked fine before but it stopped working suddenly. Scan all over the drive and find data Step 3. Reportedly, hard drive noise issue often happens on the Seagate external hard drive. PS4 external hard drive not recognized or not working? Choose the PS4 drive to scan Step 2. It's as simple as that. You just need to connect the PS4 external hard drive to your computer. This will open the PS4 Safe Mode. Part2. Further reading: If you are using PS4 USB drive as extended storage and it is not recognized by your PS4, you can read this guide to get some solutions. On the desktop, open This PC (My Computer) and select the desired external hard drive. So, you should also troubleshoot hard drive errors and confirm whether you need a replacement for the hard drive at first. Buy Now. If the external hard drive is damaged, it cannot be recognized by your PS4 definitely. Which case are you in? As mentioned above that it is difficult to plug-in USB … The scanning process may take a while depending on the size of your external hard disk and the specifications of your PC. You'll be reminded all data on the drive will be lost. You need to make sure that the PS4 External Hard Drive is properly recognized. If possible check the external disk while connected to pc. Unfortunately, the PS4 external hard drive might stop working sometimes. Step 1: You need to turn off the PS4. MiniTool Partition Wizard, a powerful solution for the recovery of data in various storage devices, is recommended here. Step 3: Connect the PS4 controller to the console with a USB cable and press the PS button. What to do if PS4 external hard drive stopped working? Now, the external hard drive should be able to work on your PS4. Step 6: Then connect the external hard drive to it while it's in off mode. You can see that the database has been cleaned once it gets restarted automatically after a couple of hours. If an external hard drive cannot be recognized by your PS4, the possible reasons are: There are some common symptoms of a broken PS4 hard drive: The possible reasons for corrupted PS4 game could be various. Step 2: Once the PS4 is turned off, press and hold the power button until you hear the second beep. The files of the game are not installed properly. If the above steps didn't work for you, try out any of the below alternatives. There are several methods to fix your corrupted hard drive. After updating PS4 system software, you can connect the external hard drive and check if it works on your PS4 properly. Some of its prominent features are: Now just follow these steps and retrieve all your lost data. Select Format as Extended Storage. In the case under our discussion, you can also choose to rebuild your PS4 database. The MacOS has great tools for testing hard drives. As we are very much aware of the easiness to use removable disk drives like external hard drives or USB flash drives, but still in some situations, you may find difficulty in connecting your external drive to PS4. Connect your External HDD to your PC and check for any damages. This feature is only available in the Safe Mode of PS4. In addition, you might also loss your data on a working external hard drive due to various factors when you use it. Step 4: Select Downloads to install the updates you have downloaded. It’s possible that the PS4 external hard drive not working might come up with data loss issue. Last but not least, you need to check whether you are running the older version of PS4 system software. If you don’t receive the message, you can also find this drive listed in Disk Management. Changing your PlayStation 4 Hard Drive is a breeze. Type list disk and press Enter. It has been reported that external hard drive might fail to work on a PS4 of older version. Eg: NTFS, FAT, HFS+, One of its most highlighted features is that this tool possesses one of the highest data recovery success rate in the whole industry. Be sure to search for a large enough HDD which will support a brand new PS4 Operating System Install. In this way, users are able to enjoy more games on their PS4 without worries about running out of space and play their games on another device easily. Step 5: Now turn off PS4 again. She has published many articles, covering fields of data recovery, partition management, disk backup, and etc. To do that, you can use a professional third-party program. Step 4: Once the scanning gets completed, you can preview the files from the scanning result. Step 1: Connect the PS4 external hard drive to your computer. Once that screw is removed you will be able to eject the damaged Hard Drive. Select Administrative Tools and click Computer Management. Some PS4 users reported PS4 external hard drive not working issue on the forum. Wait for the process to finish. In some cases, the user might get an alert message saying that "The USB storage device is not connected". There is another external storage device connected to your PS4. Step 4: Wait for the scanning process to complete. After you enter the Safe Mode according to the steps in previous part, choose Initialize PS4 (Reinstall System Software) option. This post has introduced how to fix “PS4 external hard drive stopped working” issue in 2 different cases and provided the way to recover data from a PS4 external hard drive. Not sure why you lost data though. If yes, update the same to its latest version and recheck the issue whether it is fixed or not. Figure out your own case and find the corresponding solutions in the following contents. You can also contact us via [email protected] if you have any problem in using MiniTool Partition Wizard program. Once you do it, try to download the file again. In some cases, you might also need to update your PS4 after initialization. Step 3: Select the PS4 External Hard Drive. If it is working there perfectly fine, check the other point(s) and make sure whether it needed to be replaced at this point itself. During the process, it reorganizes your files and clears your PS4 memory, without affecting the existing data. Step 6: Then connect the external hard drive to it … Due to the limited size of PS4 internal hard drive, most users would like to add an external hard drive for PS4 to get larger storage space. Here’s how to fix the problem. Click Scan drive > Repair drive. The PS4 Pro does not support Ultra HD Blu-ray (UHD BD) discs, used for 4K content, as the BD-ROM internal drive does not support the BDXL format (100GB +) required for 4K video, on preliminary tests the console is able to recognize and play these discs on a 4K capable USB3.0 external disc drive. What to do if PS4 external hard drive stopped working? There are also more subtle PS4 HDD failures, where the drive appears to … Step 3: Turn off PS4 again and reconnect the external hard drive. Launch the program and register to the Pro Ultimate edition. If PS4 external hard drive stopped working, perhaps there are some problems with the hard drive itself or something wrong with the PS4 system. Delete the file. Commonly, when a healthy hard drive is connected to a computer, you will get a message prompting Your device is ready to use. Step 2: Disconnect the external hard drive and turn on the PS4 to make it run without any external devices. Run the CHKDSK tool. 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